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Nothing was too much for her

Posted By avocetgc85

"Nothing was too much for her"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as the patient),

We would like to send our thanks and appreciation to Ella, the midwife at University Hospital Wishaw.

Last night, at a time of anxiousness, she calmed us, showed compassion and was informative. Nothing was too much for her and even when we were worrying, her open communication of what she would do and how equipment works, really helped us to understand what was happening. She updated us throughout, which reassured us and she was supportive.

We are really grateful to Ella and hope when it’s time for baby to arrive that we meet her again.

Thank you very much,

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Responses

Response from Leah Noble, Senior Midwife Inpatients, Maternity Services, NHS Lanarkshire 12 months ago
Leah Noble
Senior Midwife Inpatients, Maternity Services,
NHS Lanarkshire

Submitted on 13/04/2023 at 17:51
Published on Care Opinion at 17:51

picture of Leah Noble

Dear avocerQc85,

Thank you for taking time to let us know of your experience within Maternity.

Ella will be delighted to read your feedback. I am so glad to hear you felt reassured and comforted at such an anxious time for you and you felt that nothing was too much for Ella.

I know Ella always provides the highest level of care and I will make sure she sees your feedback and pass on your thanks and appreciation for the care you received from her.

All the very best, I will tell Ella to look out for you when you return.

Best Wishes,

Leah.

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