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"Empathetic, person-centered care"

About: University Hospital Ayr / Day Surgery University Hospital Ayr / Ophthalmology

(as the patient),

I recently had to attend Ayr Hospital  opthalmic department  for emergency  assessment  which resulted in emergency cataract surgery performed by Dr Fincham .

I would like to take this opportunity to express my gratitude to all the medical & nursing staff within suite B  & Day surgery Unit .

The clinical interventions & empathetic, person-centered care was of the highest standard .

NHS A/A should be very proud of the service delivered within  ophthalmology  department   

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Responses

Response from Claire McCracken, Assistant General Manager – Surgical Services, University Hospital Ayr, NHS Ayrshire & Arran 2 years ago
Claire McCracken
Assistant General Manager – Surgical Services, University Hospital Ayr,
NHS Ayrshire & Arran
Submitted on 13/04/2023 at 16:16
Published on Care Opinion at 16:32


Dear Panda 26,

Thank you for your kind words regarding your journey through the ophthalmology service here in UHA. I am the assistant general manager who oversees the service, please be assured your lovely feedback will be shared with all the team.

Thank you

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