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All the best guys,

Posted By Amberthelab17

"All the best guys,"

About: Scottish Ambulance Service / Ambulance Control Centre Scottish Ambulance Service / Emergency Ambulance

(as the patient),

This is about 2 Fife paramedics Rob originally from Yorkshire and Scott from Glasgow.

I live in Stirling and took seriously ill. My partner called 999 and the ambulance arrived quickly especially as it had come from Dunfermline. 

There were no available ambulances in the Stirling area. Both the guys were excellent in how they treated me and thanks to their quick actions had me in Forth Valley emergency unit in no time.

They stayed at the hospital and popped in a couple times to check on how I was getting on. 

I hope you both get the recognition you richly deserve guys.

Also I would like to say a big thank you to the emergency call handlers for their prompt actions in utilising one of Fifes crews to get me safely to hospital.

All the best guys,

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 11/04/2023 at 15:06
Published on Care Opinion at 15:06

Dear Amberthelad17

Thank you for sharing your story and I do hope that you are feeling better.

If you would like me to pass on your thanks to the ambulance crew and call handler may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the date and address we attended.

Kind regards

David

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Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 11/04/2023 at 16:21
Published on Care Opinion at 16:21

Dear Amberthelab17

Thank you for contacting our Patient Experience Team with more detail.

I have arranged for the call handler, dispatcher and crew to receive your kind words and letters of commendation.

Once again, many thanks

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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