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"I would give them only 1 point out of 10"

About: Intellectual Developmental Disabilities /Learning Disability Services - Community / Intellectual Developmental Disabilities /Learning Disability Services – City

(as a service user),

I am leaving my experience of the Community Disability Learning Service in Netherfield. I think it is a load of rubbish. In four years, I was under them, we never achieved anything.

In four years, I was under them, I was supposed to be moved and I have never been moved.

I've got ulcers, all over my legs. I felt nothing and had no advice about them for a long time. They never really helped getting my legs better and it was very important for me. I have not had any visits.

So I would say about the service, I would give them only 1 point out of 10. I hope and pray that I never have to come back to them.

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Responses

Response from Sara Dowling, Community Nurse, Community Nurse Team Manager, Nottinghamshire Healthcare NHS Foundation Trust 2 years ago
Sara Dowling
Community Nurse, Community Nurse Team Manager,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 19/04/2023 at 18:51
Published on Care Opinion on 20/04/2023 at 08:41


Good evening Melonjm36,

Thank you for taking the time to leave this feedback with regards to the care and support you have received from the learning disability community nurse.

I am so sorry to hear that your time with the Community learning Disability services wasn't the experience which we would have hoped you would have received. I will raise this with the team.

It would be social cares responsibility to look for additional suitable accommodation for you, and I am sorry this hasn't happened, you will need to raise this issue with them.

If you did wish to take the matter further, in terms of your health support, you can raise a formal complaint via PALS on 01159934542.

Please do get in touch if I can be of any further help and assistance.

Kind Regards

Sara Dowling - Team manager

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