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First class experience in the nurse led endoscopy unit

Posted By pelicancj83

"First class experience in the nurse led endoscopy unit"

About: Royal Alexandra Hospital / Endoscopy

(as a service user),

I attended for a colonoscopy.

It’s a nurse led unit and it was a first class experience from start to finish. The staff were caring and professional and I had complete trust in them.

Everything was carefully explained and I felt the staff had time for me.

The unit itself was clean, well maintained and comfortable. 

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Responses

Response from Carolanne McArthur, Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 13 months ago
Carolanne McArthur
Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 12/04/2023 at 16:39
Published on Care Opinion at 16:39

Dear pelicanj83,

Thank you for taking the time to provide us with your lovely feedback. It is always delightful to hear such positive comments about a patient's experience whilst in the department.

Please be assured that I will pass on your kind words to the Endoscopy/Day Surgery team. They will be thrilled I'm sure.

Thank you again!

Carolanne

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