"Poor CT scan experience"

Went to Barnstaple Hospital for a CT scan in a mobile unit.

On arrival no one seemed to know where I needed to wait. No clear signage.

After speaking to 3 people I found the right area.

Two staff arrived and I was asked to follow one into the mobile scanner. They didn't come across as being confident at all. I asked if I could see the health checklist as I couldn't understand what they were saying.

I then lay on the bed. They didn't really explain the procedure with the breathing etc so I had no real idea what was going to happen. I had to lower my trousers (as they had metal on the waistband) but they had already put a needle in my arm and connected it to a curly tube so it was hard to do it without it pulling. Also I asked him to inject my left arm but they then stretched the curly cable right across me to connect it! It would have been better to move the machine over or I could have used my right arm!

Afterwards I was told to drink water but not given any or told where to get some. 

When I went back in the waiting room a staff member was able to direct me to a water machine. One member of staff then said out loud for all to hear that they hadn't got any stuff with them if anyone has a reaction so they had better get it in a minute and continued to sit and talk!!

Totally unorganized, no one seemed very confident in their work. Couldn't wait to get home.