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My recent stay ward 33, Victoria Hospital, Kirkcaldy

Posted By Anon54

"My recent stay ward 33, Victoria Hospital, Kirkcaldy"

About: Scottish Ambulance Service / Emergency Ambulance Victoria Hospital / Trauma & orthopaedics

(as the patient),

I spent a week in ward 33 following a vehicle accident where I sustained a serious break to my left leg, tibia, requiring surgery to rebuild same. I would like to thank all staff involved in my accident. The Ambulance staff were super. The nursing staff at Victoria Hospital do a job beyond belief and how anyone can criticise those in our health service is crazy to me. Obviously our health system could be better financed but the people working in that system are truly fantastic. Many thanks.

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Responses

Response from Leigh Fotheringham, Charge Nurse, Ward 33, NHS Fife 2 years ago
Leigh Fotheringham
Charge Nurse, Ward 33,
NHS Fife

Submitted on 10/04/2023 at 19:34
Published on Care Opinion on 11/04/2023 at 08:34

picture of Leigh Fotheringham

Dear Anon54,

Thank you for your kind response. I'm glad to hear that you felt well cared for. Our team work incredibly hard to provide patient centred care. We wish you well in your recovery.

Best Wishes

Leigh and the Orthopaedic Team

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Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 11/04/2023 at 08:24
Published on Care Opinion at 08:24

Dear Anon54

Thank you for sharing your story.

It is always lovely to read how happy someone is with the care they received from NHS Scotland.

If you would like me to pass on your kind words to the ambulance crew that attended may I ask that you contact our Patient Experience Team at sas.fedback@nhs.scot with your name, Care Opinion name, and the date and address we attended.

I do hope that you are recovering well.

Kindest regards

David

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