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My journey in hospital

Posted By Ap23

"My journey in hospital"

About: Cameron Hospital / Recovery & rehabilitation Cameron Hospital / Stroke care

(as a service user),

I fell out of bed not realising what was happening, when the ambulance crew came they said I may have had a Stroke. I was taken to Ninewells Hospital, then I was moved to Cameron Hospital after 3 weeks.

Whilst arriving there I was very confused , but the staff made me feel comfortable when I came on the ward. I have felt comfortable during my personal care, everything was explained to me and what would be happening. I began Physiotherapy straight away . They have been very encouraging and helpful. Occupational Therapy have been great with me also encouraging me . I have been able to practise my hand writing  and join in with activities which is very important to me. . Myself and my Husband have been listened to and the ward has been very accommodating.

Food has been great, never go hungry. The beds are okay. The ward is clean and tidy. The only complaint I have is the bathrooms, they are not suitable for Stroke Patients and are very cold.

SCN Ward has been great, she organised several meetings to help my husband and I . The staff have helped me every step of the way. 

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Responses

Response from Lynn Barker, Director of Nursing, HSCP Nursing Directorate, Health & Social Care Partnership 2 years ago
Lynn Barker
Director of Nursing, HSCP Nursing Directorate,
Health & Social Care Partnership

Submitted on 06/04/2023 at 08:29
Published on Care Opinion at 08:32

picture of Lynn Barker

Dear Ap23,

Many thanks for taking the time to let us know about your experience and the care you received on the ward. I note the comment about the temperature in the bathrooms and the team will work with our estates colleagues to review.

Wishing you a good recovery and rehabilitation, take care.

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Response from Michelle Williamson, Clinical Services Manager, Community Hospital Medicine for the Elderly, NHS Fife Health & Social Care Partnership 2 years ago
Michelle Williamson
Clinical Services Manager, Community Hospital Medicine for the Elderly,
NHS Fife Health & Social Care Partnership

Clinical service manager for inpatient Medicine for the Elderly wards covering St Andrews, Adamson, Glenrothes, Cameron and Queen Margaret Hospital

Submitted on 06/04/2023 at 09:00
Published on Care Opinion at 09:00

picture of Michelle Williamson

Dear Ap23

I would like to thank you for taking the time to tell us about your experience of the care given by the team on Letham Ward at what will have been a very traumatic event for yourself and your family.

It is really reassuring to know that the care you have received has been person centred, that you have felt comfortable, encouraged and listened to..

I will ensure the ward team are made aware of your lovely feedback and especially SCN Ward. The team in Letham are passionate about the care they provide and your feedback is so important to them.

I will discuss with the team your comments around the bathroom facilities and look into how this can be improved in both suitability and environment.

I wish you well

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Response from Shirley Ward, Senior Charge Nurse, Letham Ward, Cameron Hospital, NHS Fife 2 years ago
Shirley Ward
Senior Charge Nurse, Letham Ward, Cameron Hospital,
NHS Fife

Submitted on 06/04/2023 at 10:52
Published on Care Opinion at 12:06

picture of Shirley Ward

Dear Ap23

Thank you for taking the time to share your journey in Letham.

The team are passionate about the care they provide and your feedback is so important to them and to hear their hard work is valued.

The staff understands the needs of their patients and families and are committed in offering care and rehabilitation that is supportive and patient centred.

I am glad your rehabilitation is progressing and I wish you well as that continues.

I will pass over you comments regarding the bathroom to my Estates colleagues.

Thank you again for sharing your experience.

Kind regards

Shirley

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