Text size

Theme

Language

"Community Care Assessment and care home placement"

About: Coathill Hospital / Glenmore Unit (Care of the Elderly)

(as a carer),

My mother was admitted to Coathill Hospital last year. It was clear from outset that she would not be able to live independently at home. After a very complicated but necessary process my sisters and I were awarded Guardianship in January. 

We would like to take the opportunity to thank Angie ( Hospital SW) for her CCA contribution and Michelle( MHO) for speedy response to MHO assessment request to inform Guardianship application. 

Our mother has now been living in a care home placement for several weeks and her review has noted her to have settled and put on weight. More importantly for us is that we know she is safe. 

Angie and Michelle both went above and beyond in keeping us informed. We all work and facilitating face to face meetings was difficult so we were really grateful for their flexibility of response and commitment to keeping us advised of process. Thank you!!!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 years ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 10/04/2023 at 12:27
Published on Care Opinion at 12:27


picture of Jennifer Montgomery

Dear Polds47,

Thank you for taking the time to feedback to us about your recent experience at Coathill Hospital, Care of the Elderly. (I am pleased Angie and Michelle were able to efficiently keep you informed about your mother as well as providing a prompt response and supporting you in the guardianship application. It will be a pleasure to share your kind words and feedback with them.

I am glad your mother is settling in well in her care home placement.

Kind regards,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k