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Totally put at ease

Posted By Becca1104

"Totally put at ease"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

Went to endoscopy unit for a scope. Very apprehensive. Lots of questions to answer, but nurse made it easy. Staff were brilliant and very friendly, lots of banter. Put me totally at ease. Opted for sedation and with no problems at all was totally unaware of anything happening. Enjoyed my tea and toast. 

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Responses

Response from Yvonne Bernard, Charge Nurse, Endoscopy, Queen Margaret Hospital, NHS Fife 14 months ago
Yvonne Bernard
Charge Nurse, Endoscopy, Queen Margaret Hospital,
NHS Fife

Submitted on 06/04/2023 at 11:38
Published on Care Opinion at 11:38

Dear Becca1104,

Many thanks for your kind words regarding your recent visit to the QMH Regional Endoscopy Unit. I am pleased to hear that our staff made you feel totally at ease as you were feeling apprehensive before the procedure.

The tea and toast is always most welcome after procedures and glad you enjoyed it too.

I will pass on your nice comments to the staff.

kind regards

Yvonne Bernard

Charge Nurse

Regional Endoscopy Unit QMH

ext 22126

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