"Totally put at ease"

About: Queen Margaret Hospital / Endoscopy Queen Margaret Hospital Endoscopy KY12 0SU

Posted by Becca1104 (as the patient), 2 years ago

Went to endoscopy unit for a scope. Very apprehensive. Lots of questions to answer, but nurse made it easy. Staff were brilliant and very friendly, lots of banter. Put me totally at ease. Opted for sedation and with no problems at all was totally unaware of anything happening. Enjoyed my tea and toast.

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Yvonne Bernard

Charge Nurse, Endoscopy, Queen Margaret Hospital,

NHS Fife

Submitted on 06/04/2023 at 11:38

Published on Care Opinion at 11:38

Dear Becca1104,
Many thanks for your kind words regarding your recent visit to the QMH Regional Endoscopy Unit. I am pleased to hear that our staff made you feel totally at ease as you were feeling apprehensive before the procedure.
The tea and toast is always most welcome after procedures and glad you enjoyed it too.
I will pass on your nice comments to the staff.
kind regards
Yvonne Bernard
Charge Nurse
Regional Endoscopy Unit QMH
ext 22126

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