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"A pleasure to recommend these classes"

About: Bromley Healthcare / Falls and fracture prevention service

(as the patient),

After yet another fall my GP referred me to the Falls Clinic. Karen, a physio,  came to see me, gave me some exercises to do for assessment and, having arranged for a rail to be fitted outside my front door, asked me if I would like to attend a Balance Exercise Class in West Wickham for 12 weeks. I found the classes very informative and helpful. Karen and Carol, the physios, worked so well together as a team and made the class, although we worked, fun! No one has to do more than they feel capable of so there was no pressure put on us. 

At the end of the session we were given advice while we sipped our tea or coffee which had been provided.

We were given exercises to do at home with the suggestion of two days per week which is manageable. A Theraband was provided with a booklet so we could do the exercises safely at home. 

I felt I was improving each week and was becoming more confident so when I left, instead of feeling extremely worried about falling, I felt confident I wouldn't.

I have to say it would be a pleasure to recommend these classes to anyone having balance problems. 

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 12 months ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare
Submitted on 05/04/2023 at 16:49
Published on Care Opinion at 16:49


Dear Him Upstairs,

Thank you for taking the time to provide feedback about your positive experience of the Falls and Fracture Prevention Service.

I am pleased to hear that you enjoyed the classes and feel more confident. I have forwarded your comments to them, who I am sure will appreciate your kind words.

Kind regards, Sharon

Sharon Cranfield, Patient Experience Lead, Safer Care Team

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