Text size

Theme

Language

"Very well organised"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

I was admitted for a Colonoscopy. The care I received was outstanding. The team were very well organised, caring and I was advised of the process each step of the way during my stay and procedure. Really good team work and slick process. Thank you. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michelle Gilbertson, Senior Charge Nurse, Endoscopy Department, NHS Forth Valley 2 years ago
Michelle Gilbertson
Senior Charge Nurse, Endoscopy Department,
NHS Forth Valley
Submitted on 10/04/2023 at 10:18
Published on Care Opinion at 10:18


Hi Ella55

Firstly my apologies for taking so long to respond, due to AL.

Thank you for your very kind comments regarding your time/appointment in our department. We all strive to give a high level of care and information at all times for what is a daunting procedure.

I am pleased to hear that you feel you received this care, it is always lovely to hear back from our patients. I will pass on your kind comments to the whole team.

Keep well

Kind Regards

Michelle Gilbertson SCN

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k