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"One Recovery Bucks - Aylesbury"

About: One Recovery Bucks

(as a staff member posting for a patient/service user),

One Recovery has been a blessing to me personally, I'm not sure what I would do without it. There is a good and positive atmosphere here and the people seem to me like they really care about my wellbeing. There isn't really anything I can say in terms of improvements. I just feel lucky that such a service exists. It makes me feel a little guilty that I didn't take full advantage of the service earlier. I just want to mention four people in particular. 

Trish for being the measured sober hand I needed at the time.

Sally for wonderfully hosting the alcohol group.

Caroline for being understanding and assuring my worries about my liver falling apart. 

And Esther for having a stellar attitude and helping me envision a time when I can be better. Thank you.

(One thing I would say is that people hide alcohol and use basically right at the entrance). 

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Responses

Response from Tracy Braddock, Deputy Head of Operations (Partnership and Performance Lead), Community Drug and Alcohol Services, Inclusion 2 years ago
Tracy Braddock
Deputy Head of Operations (Partnership and Performance Lead), Community Drug and Alcohol Services,
Inclusion
Submitted on 31/03/2023 at 14:11
Published on Care Opinion at 14:11


Hello there,

Can I start by saying thanks so much for taking the time to share your very valuable feedback. I am so pleased to hear that you felt consistently support in various stages of your treatment with us. I will share your feedback to all staff get to hear you experience.

We do know that some people use outside the building, and this risk this can be for others and we do try to manage this, but we don't know all the hiding places. If you have any ideas how we could improve this, I would really welcome you thoughts?

Can I take the opportunity to wish you all the very best and thanks again for your feedback.

Kind regards

Tracy

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