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"I was very worried beforehand coming here as I didn’t know a lot of people"

About: Bluestone Unit (In-patient wards for mental health) / Dorsy Ward

(as a staff member posting for a patient/service user),

I have been really enjoying my time here in Dorsey. I was very worried beforehand coming here as I didn’t know a lot of people in here and thought I wouldn’t be able to make many friends. I now have lots of friends. My favourite part of the day is when we go out to the shops, me and Eimear have a really fun time. I look forward to after shopping because we usually go get lunch which is always very nice. The staff are very kind and funny, they know how to make me laugh and I make them laugh too sometimes. Anytime I get upset they always cheer me up. I really like the room that I am in as I have a big bed and shower room! I like to keep everything clean in here and the cleaners always like to come to me as they don’t have much cleaning to do in my room! If I could change one thing is that we need a new food menu as sometimes it can be boring getting the same thing over again I would like something different to change it up a little bit.

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Responses

Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 13 months ago
Submitted on 05/04/2023 at 14:38
Published on Care Opinion at 14:38


Thank you for posting about your experience we do welcome all feedback to help us improve the service we offer.

I am sorry to hear that you were not entirely satisfied with the food / menu. I will pass your comments on to the Catering Manager who regularly reviews the patient menu and will take into consideration your feedback as part of the review process.

Best Wishes

Response from Jennie Lee Simms, Lead Nurse Bluestone, MHD, Southern Health and Social Care Trust 12 months ago
Jennie Lee Simms
Lead Nurse Bluestone, MHD,
Southern Health and Social Care Trust
Submitted on 07/05/2023 at 13:29
Published on Care Opinion at 13:29


Thank you for sharing your story with us

we are so pleased to hear that you have made new friends and that the staff have been kind and good company

It's great that you got to attend the shops and have lunch with Eimear and that you felt comfortable in your room

Your comments on the menu have been shared with our catering team

We will share this lovely feedback with Dorsy team and would like to wish you well for your future

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