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"All the staff involved were fantastic."

About: Crosshouse Hospital / Paediatrics

(as a parent/guardian),

I cant thank the staff on ward 1b and the theatre staff enough for their care and patience when my son had to go to theatre last week. From the minute we arrived on the ward till we left there was such amazing understanding of his needs. The ward staff were their ever helpful selves,the staff taking him to theatre were exceptional in making sure he was comfortable and had all of his important bits with him, and the theatre staff went above and beyond to make him feel safe and to have a voice on how he wanted things to happen.

I hope they all know how very grateful we are for the continued support. This was the second time in 4 weeks he has needed to go to theatre, a little boy who gets very worried, but each and every one of the staff involved were fantastic.

Thank you from us all.x

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Responses

Response from Attica Wheeler, Midwifery and Site Director, Women and Children's Services, NHS Ayrshire and Arran 2 years ago
Attica Wheeler
Midwifery and Site Director, Women and Children's Services,
NHS Ayrshire and Arran

Manages Paediatrics both acute and community services, Sexual Health Services Gynaecology Services Maternity Services Fertility Services Neonatal Services SARC services

Submitted on 30/03/2023 at 12:28
Published on Care Opinion at 12:28


Dear 090909

Firstly I hope your son is making a good recovery after his recent theatre care. Thank you so much for writing to us and sharing your comments. The team will be delighted that they were supportive and that your little boy had a positive experience.

I will pass on your message to them

Wishing you and your family the best of health

Attica

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