"Totally unhelpful "

I’ve been in this surgery for over 30years and since Covid it is impossible to get to see your GP! if you manage to get through on the phone which is after trying for over 40 minutes there is always an excuse why you can’t see your GP! If you fill the online form in you may be lucky enough for a receptionist to call you who then asks your personal information and then a decision is made if you should be seen! It’s an absolute joke! We all have the right to see our GP and not be fobbed off with a text or even better fill a questionnaire and then you’re diagnosed! It’s absolutely shocking and should be sorted! A drs receptionist should not be referring you to the hospital when you can’t get to see your GP that is the reason for the 12 hour waits when you do need the hospital in an emergency

Absolute shambles and everything has been blamed on Covid!