Extremely unhappy with the service I received in my visit to Pilgrim Hospital on Friday.
I was given a letter by my GP to attend SDEC. One staff member I found incredibly rude in SDEC. I could hear a conversation about me whilst in another room saying that I should not be admitted as I only had pain. This was not only unprofessional, but also extremely upsetting as and I could hear the derogatory conversation about me whilst in another room
The main doctor went home, and I saw another doctor (I was the only patient left in the room). They had not read my notes prior to seeing me and performed an abdominal exam whilst I was sat in a chair!
I was taken to a ward finally at 6:00pm and did not see a doctor again until 2:00 pm the next day (I did have a ultrasound at 10:30am the next day) however I was never kept informed about anything.
When I saw the Doctor on the ward, they again performed an abdominal examination whilst I was sat up in the chair - how can you feel somebody’s abdomen correctly like that? They informed me that I could go home. When I explained that my pain was extremely bad in my abdomen and back, they just told me to take painkillers and had the audacity to roll their eyes at me. They told me to come back in 3 weeks when I have an outpatient appointment.
I was made to feel as though I was wasting everybody's time. In my whole life I have only been in A&E once before and this time went due to 111 and GP advice. I am in constant pain which is impacting on my life and my treatment was atrocious.
"Atrocious hospital treatment"
About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital Accident and emergency Boston PE21 9QS
Posted by Maisie01 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Nichola Lowe