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OPAU experience

Posted By Mourne Man

"OPAU experience"

About: Daisy Hill Hospital / Older People Assessment Unit

(as a relative),

Recently my wife and I took our elderly cousin to a pre booked assessment in the OPAU in Daisy Hill Hospital , Newry.

Is spite of an overcrowded ED area we were welcomed by Chloe, the young lady who made the booking, then taken on arrival to the OPAU area and welcomed into a consultation room. My cousin was attended by two nurses, two doctors and an OT nurse, who knew my cousin, over a two hour assessment. All staff treated my cousin in a friendly and professional manner and we were allowed to be present to offset problems caused by my cousin’s deafness. Later that day he reported to a carer back in his home what a good time he had.

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Responses

Response from Yvonne Hanna, Manager, Adult Community Services Directorate, Southern Health and Social Care Trust 2 years ago
Yvonne Hanna
Manager, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 30/03/2023 at 12:12
Published on Care Opinion at 12:12

picture of Yvonne Hanna

Hello Mourne Man,

Thanks so much for taking the time to send such positive feedback.

I am so reassured that you had a pleasant experience in our OPAU in light of the pressures within the hospital system.

OPAU is certainly an area of assessment that is more conducive to the older person for a full assessment. It is our aim to assess patients at a point prior to them needing in patient hospital care.

I hope your cousin remains well and I will be sure to share your feedback with the team.

Yvonne

Yvonne Murphy

Team Manager Acute Care at Home Team and Older Peoples Ambulatory Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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