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"The whole service was professional and efficient and everyone I spoke to was really kind and helpful."

About: General practices in Lanarkshire University Hospital Hairmyres / Cardiology University Hospital Monklands / Cardiology/Coronary Care Unit (Ward 18)

(as a service user),

As soon as a problem was diagnosed I was referred by my GP to the Cardiologist that day and received a phone call to discuss my situation from the consultant the same day. A referral for surgery was made the same day and I had a pacemaker fitted within 3 days. I am 86 and the service was exceptional. I can’t thank all staff enough at my GP, Monklands Hospital and Hairmyers where the surgery was carried out. Everyone was very kind and helpful and I was taken care of very well. I am very grateful to the NHS

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 29/03/2023 at 11:29
Published on Care Opinion at 11:29


picture of Lise Axford

Dear ospreyst85

Thank you for sharing your lovely feedback. I am pleased to read that you found the cardiology service to be so efficient. I will pass on your comments to the wider team.

I wish you all the best in your recovery

Kind regards

Lise

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