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"Best care from both Urology CNS - RLH "

About: The Royal London Hospital

Been attending the Urology Outpatients for the last few months, and have been truly well looked after by both Urology Clinical nurse specialists at The Royal London Hospital. Their nursing care had be most outstanding and exceptional, cannot fault them at all. The fact that they’re both very approachable and kind and understanding , even at their busiest times, and ensuring they get back to me to answer all my queries does help with my situation. They’ve even managed to sort out the delivery of the things I needed in such a short space of time , their efficient working ethics deserves to be mentioned.

Not to forget that the clinical and non clinical staff at 9 E and 9 F have all been commendable. Thanks for all the care that I had received .

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Responses

Response from The Royal London Hospital 2 years ago
The Royal London Hospital
Submitted on 27/03/2023 at 08:32
Published on nhs.uk at 19:05


Dear patient

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at RLH. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to bartshealth.familycontact@nhs.net

We look forward to hearing from you

Kind regards

Central Complaints Team

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