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"Happy on this ward"

About: Craigavon Area Hospital / 1 North Cardiology

(as a staff member posting for a patient/service user),

I'm very happy on this ward, the staff have made me feel really comfortable and the care they provide is top quality, I cant complain.  The communication with all staff on the ward has been very clear and helpful, I get lots of updates from them. The ward is cleaned well, the facilities and rooms are always being cleaned over to help keep everything hygienic. The food on the wards nice, and staff always go out of there way to get you any tea/coffee or snacks if needed.  I've had no problems, as I have been treated well and the ward is 10/10. 

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Responses

Response from Stephen Mahon, Clinical Charge Nurse 1 North, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
Stephen Mahon
Clinical Charge Nurse 1 North, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 28/03/2023 at 00:26
Published on Care Opinion at 00:26


Hi

Thank you for the positive comments. It is lovely to hear the communication has been clear and helpful. I will pass on your comments to our domestic and catering staff also.

Thanks

Stephen

Clinical Charge Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Submitted on 30/03/2023 at 14:46
Published on Care Opinion at 14:46


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food and cleanliness of the ward to the Catering & Domestic Services Team.

I wish you a speedy recovery.

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