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The staff were the most helpful caring people.

Posted By ariescn98

"The staff were the most helpful caring people."

About: South West Acute Hospital / Maternity care

(as a service user),

The staff were the most helpful caring people. I had a very long difficult labour and staff were very good right up until the end.

Maternity staff in SWAH Zara, Caroline and Lauren were amazing as were Joanne and Louise two students. 

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Responses

Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT 2 years ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 27/03/2023 at 19:58
Published on Care Opinion at 19:58

Dear Ariescn98

Congratulations on the birth of your baby. Thank you for providing feedback to us. It was wonderful to read that you felt supported by the staff an they helped you through your experience with us. I will ensure they personally receive your feedback.

Regards

Donna Blake

Labour ward sister

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 2 years ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 28/03/2023 at 10:00
Published on Care Opinion at 10:00

picture of Ali Ferguson

Good Morning Ariescn98,

Congratulations on the birth of your baby and thank you for taking the time to forward your feedback. It is great to hear that the care you received met your expectations and that you felt well supported during your labour.

It is great for staff to hear your positive experience and I will ensure it is shared with the wider team.

Best Wishes for you and your family.

Regards

Ali Ferguson

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