Text size

Theme

Language

"Missed fracture"

About: Royal Bolton Hospital / Accident and emergency

(as a service user),

I came into A&E as I had hurt my foot. I had an x-ray and I was sure it was broken because I heard a cracking noise when it happened. However, I was sent home and told everything was fine and I just needed to rest. A few days later I got a call saying they have seen a fracture. This made me a little worried because I had been walking around on my foot thinking it was fine. I could have made it worse.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Bolton Hospital 2 years ago
Royal Bolton Hospital
Submitted on 28/03/2023 at 14:54
Published on nhs.uk at 16:04


Dear Patient

I am sorry that you have concerns about a delay in receiving a diagnosis of your fractured foot. If you would like us to support you in receiving an explanation then please contact our Patient Advice and Liaison Service (PALS) either by telephone 01204 390193 or email PALS@boltonft.nhs.uk and they will be happy to help.

I hope that you continue to make a good recovery.

With best wishes

Tracy Joynson, Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k