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"Amazing service at GP"

About: General practices in Tayside

(as a service user),

I had a call with a menopause doctor and she advised she would like to increase my hrt patch dose. 

They sent a letter to my gp and when I called they advised that they hadn't received this. 

I contacted the menopause dr and they email this over. 

My gp practice were amazing getting this sorted and sent over to my local chemist.

My practice is great and staff do up most to help.

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Responses

Response from Victoria Sullivan, Project Manager, Elective Medicine, NHS Tayside 2 years ago
Victoria Sullivan
Project Manager, Elective Medicine,
NHS Tayside

Project manage and facilitate change programmes, transformation and service redesign across Elective Medicine services within NHS Tayside

Submitted on 22/03/2023 at 16:14
Published on Care Opinion at 16:14


picture of Victoria Sullivan

Dear maz jacks

Thank you for taking the time to provide this feedback about your GP practice, how helpful the staff are, and how quickly they were able to help you get the treatment you needed.

As each GP practice is an independent business, we would recommend that you feed back your experience directly to them. The Practice Manager there will be able to provide you with details of how to do this, as per their Complaints and Feedback Policy.

Wishing you continued happiness on your HRT journey!

Victoria

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