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"Respiratory Clinic Appointment"

About: South West Acute Hospital / Respiratory Services

(as a service user),

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I had an appointment with Dr Pastrana for my respiratory condition. He was caring, kind and non-judgemental. He listened to my concerns and I felt as though I was finally speaking to someone who cares. Before I had my appointment, I also went for breathing tests with a girl named Eva. Eva was welcoming, caring, and patient with me as I found these tough. I wanted to say thankyou for such a positive experience in the SWAH and acknowledge this excellent service.

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Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 2 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 05/04/2023 at 12:28
Published on Care Opinion at 12:28


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picture of Vi Gray

Hello most94

Thank you for sharing your experience which I have copied and sent to Dr Pastrana, Respiratory Consultant and also to be shared with Eva.

I hope that you continue to make good progress and best wishes

Regards

Vi Gray

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