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"Left feeling worse"

About: Children and Young People Services / Health Visiting

(as a parent/guardian),

Myself and my husband took our toddler to our Health Visitor (HV) as we suspected he has Autism Spectrum Disorder (ASD). When we arrived although I had pre-booked the appointment, the HV was late and very unprepared.

They told me they had misplaced their notes and to be honest I felt she didn’t really listen to us.

I was shortly due back to work after maternity leave with my second child and when I told them, they advised that I could take 6 months off work sick and play table top games. That was their advice to me for my 2 year old sensory seeking autistic toddler.

We have since taken advice from other professionals who have advised us otherwise. I feel like we attended that appointment that day very anxious about our son and to be honest we left feeling worse.

Being told of cut backs in the health visiting team really was not reassuring as we knew we where about to start a very tough journey with our son, which is renowned for having to struggle to get help for.

I myself am a member of trust staff and have been for 10+ years.

I always advocate for the trust but to be honest there is no better words for my experience with this Health Visitor as confused and scared. 

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Responses

Response from Suzanne McLoughlin, Interim Lead nurse for health visiting and MDT, CYP, Southern Health and Social Care Trust 14 months ago
Suzanne McLoughlin
Interim Lead nurse for health visiting and MDT, CYP,
Southern Health and Social Care Trust

I am the lead nurse for health visiting within the Newry and District GP federation

Submitted on 22/03/2023 at 09:44
Published on Care Opinion at 11:57


picture of Suzanne McLoughlin

I am so sorry to hear about your experience during a planned contact with a health visitor.

I would really like to have the opportunity to speak directly with you in regards to your concerns raised and would appreciate it if you would contact me directly so we can talk about your experience.

Please contact me on 07557205330 when it is convenient for you.

Suzanne

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