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"Unnecessary Suffering"

About: Queen Elizabeth University Hospital Glasgow / Breathing and lung problems (Respiratory Wards 7a, 7b, 7c & 7d)

(as a service user),

My daughter was admitted to the Covid ward 2 years ago-she was an emergency admission from the GP. She is an adult with severe learning disabilities and it felt like the hospital couldn't cope with this. We were told she shouldn't be there! 

My daughter is terrified of hospitals and I stayed with her until midnight. But she didn't get into bed for 48 hours-she was sitting on the bathroom with my husband,. She had soiled herself and was supposed to be on oxygen and she wasn't. The GP had told us earlier that she had a 50% chance of survival and needed treatment! 

In the end, they gave her a few observations, but ultimately it was me, my husband and my son who were taking care of her for the 8 days she was in hospital. 

We brought her home after the 8 days stay and rehydrated her (which is central to recovery) and we feel that she would have died if we hadn't. To me it felt like they wouldn't have minded if she had died-I think they were scared of her. It was only one occasion that they tried to take her blood pressure from her forearm. They made little attempt to feed her, after she had not tried the food. 

I am grateful for the GP, the drugs administered and the oxygen received but I am appalled by the lack of nursing care. 

I hope my story helps someone else, especially the elderly and those with learning disabilities. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jill Leckie, Lead Nurse, Medical Specialities - Queen Elizabeth University Hospital, NHS Greater Glasgow and Clyde 13 months ago
Jill Leckie
Lead Nurse, Medical Specialities - Queen Elizabeth University Hospital,
NHS Greater Glasgow and Clyde
Submitted on 28/03/2023 at 12:11
Published on Care Opinion at 13:57


Hi scorecardmc56

Thank you for sharing yours and your daughters' experiences with us. I am very sorry to read that they had this experience when visiting the Queen Elizabeth University Hospital, as this is certainly not the experience, we want any patient or their family to have in our ward areas.

There are a number of issues you have raised as part of your daughters' story and I would welcome the chance to speak to you in more detail about both your daughter's experience and the concerns you have shared in relation to others with learning disabilities. If you could please contact me on 0141 451 8476 or at: jill.leckie@ggc.scot.nhs.uk I would be happy to arrange some time for us to speak.

Kind Regards

Jill Leckie

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