I attended following a stroke 5 weeks ago and ended up in A&E yesterday as my family had noticed similar symptoms. I arrived at 1:30pm and when I was triaged explained that as well as symptoms my blood pressure had been high and headaches too. I was told to wait outside for doctor.
They tell you to act FAST with stroke symptoms especially if you have had one before. I waited 8 and a half hours and never saw a doctor. My blood pressure was never rechecked. I had to go home as I was due my medication for other health problems.
There were several people who also left after waiting 5 - 8 hrs. Someone decided to go back home to Paisley where they said they would be seen quicker after waiting several hours. A woman with a baby and a young child with autism had been there for 6 hours and were yet to be seen.
The waiting room wasn’t cleaned in all that time with a puddle of water on the floor, empty cups, sick bowls, used masks and pieces of toilet paper lying around. The toilets were unclean. The hot drinks and juice vending machines were broken all people could eat after waiting this length of time was crisps and chocolate. There is no shop nearby to get anything. I know they advise not to eat while waiting to be seen and that’s fine for a few hours but not over 8 and a half.
The whole organisation of the set up is all wrong and needs looked at.
"Unacceptable wait in A&E"
About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital Accident & emergency FK5 4WR
Posted by tauruszb58 (as ),
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