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"Atrocious with prescriptions"

About: Torrington Park Group Practice

Since 2014 I have struggled to get prescriptions for the correct medications, in the correct dosages, or even for a full month. I have made many complaints, and my emails are completely ignored. I have been left without medication for Bipolar disorder repeatedly, and they lie on their website saying a prescription takes 72 hours... I've not had a prescription sooner than 14 days in years. I've had all sorts of excuses for this, but it is their default to never accept responsibility. If they were decent people they would change their website so people are aware that even an incorrect prescription will take 14 days minimum. Nobody with bipolar should have to send emails literally begging for their prescription. If and when something terrible happens, I will be blamed for 'not being compliant' despite the fact I have no medication available to take on a regular basis. If you have any say or a better option do not register at this surgery, especially if you have a potentially life threatening need for regular, reliable prescriptions! I can now no longer work, and I can't see that changing anytime soon because I simply cannot depend on any medication being issued correctly or in time. Honestly just atrocious. In September last year alone, I collected my prescription 3 times as they attempted to get it correct... I ended up with 24 and a half days worth of medication in total! These people are an absolute joke.

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