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"Excellent care"

About: Caird House / General Psychiatry Hamilton Locality Support Service / Social Work - Community Mental Health Team

(as the patient),

I've been attending consultant psychiatrist Dr Sunderland. Caird house.

I have been seeing Dr since moving GP Surgery and previous psychiatrist.

This lady is so empathetic and her psychiatrist skills and advice are second to none.

I'm so glad I moved here.

All the staff I have spoken to in caird house are so polite and helpful.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 years ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 17/03/2023 at 16:59
Published on Care Opinion at 16:59


picture of Jennifer Montgomery

Dear Jjdd,

Thank you for taking the time to feedback your experience of Dr Sunderland at Caird House.

I am pleased to hear you have received a first class service from both Dr Sunderland and the other staff at Caird House. I will be delighted to feedback your praise and kind words to the whole team.

I hope you are doing well.

Kind Regards,

Jenni

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Response from Dr Anshu Bhatia, Clinical Director, Mental Health, NS Lanarkshire 2 years ago
Dr Anshu Bhatia
Clinical Director, Mental Health,
NS Lanarkshire

Adult South Mental Health

Submitted on 23/03/2023 at 09:30
Published on Care Opinion at 09:48


Thank you for your kind words! We're glad to hear that you're happy with our service.

I am sure Dr Sunderland and the colleagues at Caird House would be delighted to hear your feedback. Thank you once again for taking your valuable time to feedback your experience.

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Response from Giuliana Gustinelli, Performance and Development Assistant, Performance and Support, South Lanarkshire University Health & Social Care Partnership 2 years ago
Giuliana Gustinelli
Performance and Development Assistant, Performance and Support,
South Lanarkshire University Health & Social Care Partnership
Submitted on 12/05/2023 at 13:23
Published on Care Opinion at 13:32


We are so encouraged to hear about your positive experience with Dr Sunderland and grateful that you took your time to share your feedback with us.

We, at the South Lanarkshire HSCP, have only recently started work with Care Opinion and find it so inspiring to receive this kind of response regarding our services which we will be sure to share with the team.

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