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Broken ankle care

Posted By liberatorrg69

"Broken ankle care"

About: Altnagelvin Area Hospital / Physiotherapy Altnagelvin Area Hospital / Trauma & Orthopaedics Causeway Hospital / Accident & Emergency Community Occupational Therapy / Community Occupational Therapy- Coleraine North Northern Ireland Ambulance Service / Emergency ambulance response

(as the patient),

5 months ago I broke my ankle in three places and dislocated it.  The ambulance staff where amazing, caring and careful with me, even checked back on me in hospital later that day.

The doctor and nurses in emergency were informative about the break,  quick to get x-rays plasters and pain meds as needed.  Liaised with Atlnagelvin as I needed surgery to stabilise ankle.  I went to Atlnagelvin, in our own car, that evening and got booked into ward.  Consultant seen me next morning and explained what was going to happen in procedure. 

Waited 2 days for surgery but was well looked after during this time.  Got home 2 days later, after physio got me comfortable moving with zimmer and crutches.  The aftercare in outpatient was quick and efficient,  I was given treatment with local physio department to get ankle flexible whilst in the boot which sped up the healing, really fantastic result.   

Now 5 months later I can walk, do a little light exercise, drive my car, you name it,  I can do it.  Still swollen and painful, now and again, but this is a marathon not a sprint.  Thank you to all the staff in both hospitals and physio in Rugby avenue.  You are all amazing.  Now I have been diagnosed with Osteoporosis,  I have a new journey to concur,  the staff in Ballymena, were great and very informative with lots of helpful things I can start to do for my future wellbeing. In my opinion, even a broken NHS is amazing,  when everything comes together ❤️ 

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Responses

Response from Nichola Cairns, Lead Nurse for Trauma and Orthopedics, Trauma and Orthopaedics, WHSCT 2 years ago
Nichola Cairns
Lead Nurse for Trauma and Orthopedics, Trauma and Orthopaedics,
WHSCT

Submitted on 14/03/2023 at 15:16
Published on Care Opinion at 15:33

Thank you so much for taking the time to submit your comments, which I will share with our team. It is always nice to hear feedback from patients who have been with us for surgery and it is good to know that you are making progress. I wish you well with your continued rehabilitation.

Nichola Cairns

Assistant Nursing Services Manager for Trauma and Orthopaedics

Altnagelvin

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Response from Aidan Rooney, Physiotherapist, Trauma and Orthopaedics, WHSCT 2 years ago
Aidan Rooney
Physiotherapist, Trauma and Orthopaedics,
WHSCT

Submitted on 15/03/2023 at 13:12
Published on Care Opinion at 13:28

Thank you for taking the time to compliment the physiotherapy team. I will pass on your thanks to the individuals concerned, and I have also passed on your compliments to the physiotherapy team in the Northern Trust

Many thanks again and all the best as you continue with your recovery.

Aidan Rooney

Principal Physiotherapist for Trauma and Orthopaedics Western Trust

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Response from Ruairi Cummings, Graduate Intern, Quality & Safety Improvement, Northern Ireland Ambulance Service 2 years ago
Ruairi Cummings
Graduate Intern, Quality & Safety Improvement,
Northern Ireland Ambulance Service

Supports the Patient Experience Team

Submitted on 15/03/2023 at 15:05
Published on Care Opinion at 15:05

picture of Ruairi Cummings

I am grateful to you for taking the time to share your experiences of the Northern Ireland Ambulance Service. It is heartening to hear of the care and professionalism of the paramedics who swiftly arrived and helped bring ease, it is also very heartening to hear that the paramedics returned later to check up on you. Feedback such as this lifts the morale of the paramedics involved in what is a particularly challenging period, especially when they go the extra mile to return and check up on yourself.

I wish you the best with your recuperation

Ruairi Cummings

PPI Opportunities

The Northern Ireland Ambulance Service are currently developing a range of opportunities for Service Users, Carers and members of the public to inform the planning, delivery and evaluation of its service. To find our more please visit Current Opportunities - Engage (hscni.net) or email Neil Gillan at neil.gillan@nias.hscni.net

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Response from Emma Stewart, Assistant Clinical Services Manager, Emergency Department, Causeway Hospital, Emergency Department, NHSCT 2 years ago
Emma Stewart
Assistant Clinical Services Manager, Emergency Department, Causeway Hospital, Emergency Department,
NHSCT

Submitted on 15/03/2023 at 15:43
Published on Care Opinion at 15:57

Dear liberatorrg69

My name is Emma Stewart and I am the Assistant Clinical Services Manager for Causeway ED. I am glad to hear that your experience in our department was a positive one, and that our staff were able to deliver prompt and professional care before facilitating your transfer to Altnagelvin. I will pass on your compliments to our team.

I wish you all the best in your ongoing recovery.

Emma

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