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"Outpatient visit to the breast unit"

About: Pilgrim Hospital / Breast surgery

(as the patient),

I received an exceptional experience at an anxious time but the staff at Pilgrim Hospital in the breast clinic were fantastic and so professional they explained every-step of the way the procedures which were to take place, the department was spotlessly clean yet inviting, a truly supportive team who were working very hard to help people at a very delicate time in their lives. I was overwhelmed at the staffs empathy and wanting to support me putting me at ease throughout my appointment.

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Responses

Response from Wendy Smith, Deputy Sister, Outpatients, United Lincolnshire Hospitals NHS Trust 13 months ago
Wendy Smith
Deputy Sister, Outpatients,
United Lincolnshire Hospitals NHS Trust
Submitted on 28/03/2023 at 18:14
Published on Care Opinion on 29/03/2023 at 07:02


Thank you for taking the time to post such lovely feedback, I will ensure this is passed on to the staff in the breast unit, who work hard to achieve a clean safe working environment and provide excellent care.

Best wishes

Wendy Smith

Deputy sister

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