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"You’re doing such an amazing job and we are lucky to have you"

About: Royal Hospital for Children and Young People (Edinburgh) / Accident & Emergency Royal Hospital for Children and Young People (Edinburgh) / Castle Mey Ward

(as a parent/guardian),

Despite NHS services being totally stretched, we are so lucky to have access to the Sick Kids' Hospital in Edinburgh!!

I walked into A&E with my 5-week-old baby, who developed difficulty breathing and fever. A&E was packed - I have never seen it so crowded before! We were red flagged and seen quickly and the nurses were so reassuring and productive despite the pressures put on them.

Thank you to the amazing nurses/Drs who looked after us on Castle Mey Ward- You’re doing such an amazing job and we are lucky to have you. 

Understandably, no under 5s are allowed on the ward, but there’s an amazing space in outpatients on the ground floor that I was able to spend time with my 2-year-old whilst dad spent time with baby on the ward.

We were also introduced to THE HUB, where they offer tea and coffee and there’s activities /singing etc for the kids and he was even able to choose a book to take home with him.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Williamson, Clinical Nurse Manager, RHCYP, RHCYP Medical unit – Borthwick, Dirleton, Castle Mey, Dalhousie, ED, Out patients, Play and Specialist nursing team, NHS Lothian 2 years ago
Karen Williamson
Clinical Nurse Manager, RHCYP, RHCYP Medical unit – Borthwick, Dirleton, Castle Mey, Dalhousie, ED, Out patients, Play and Specialist nursing team,
NHS Lothian
Submitted on 14/03/2023 at 08:00
Published on Care Opinion at 10:05


Dear Nmf2023

thank you for you lovely story and I hope your baby is feeling better now. I am pleased to hear that our staff helped direct you and your family to the Hub which is a fantastic area within our hospital. I will pass on your story to all the staff in the areas you have mentioned so they know that the work they are doing is making a difference.

yours

Karen Williamson

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