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"Prostrate problems"

About: Victoria Hospital / Urology

(as a service user),

Last year my GP referred me to Urology at the Victoria Hospital (15th December 2022). After seeing posts online about how important it is to get checked if you are having trouble! I checked with Urology early January to find out I was on the list but with a 30-week delay I should be seen sometime in July. I don’t think that means I am going to be seen as quickly as possible. Apparently they have never recovered from Covid! This is no consolation to me. I think this service is appalling!

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 14 months ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 07/03/2023 at 16:44
Published on Care Opinion at 16:44


Dear Angry pensioner,

My name is Pauline and I am the Clinical Nurse Manager for Urology in NHS Fife.

I would really like to speak with you to understand a bit more about your GP referring you to Urology. I would be grateful if you could give me a call on 01592 643355 ext 20010 or contact me by email pauline.hope@nhs.scot.

I hope to speak with you soon.

Kind regards

Pauline

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Response from Ruth Cameron, Lead Advanced Clinical Nurse Specialist, Urology, NHS Fife 14 months ago
Ruth Cameron
Lead Advanced Clinical Nurse Specialist, Urology,
NHS Fife
Submitted on 08/03/2023 at 16:54
Published on Care Opinion at 16:54


Dear angry pensioner

Thank you for taking the time to speak with me today. I do hope that you found our conversation and the advice given beneficial. I hope that some of your concerns have been resolved and as previously agreed when we spoke, I will contact you again by telephone.

Kind regards

Ruth Cameron

Advanced Clinical Nurse Specialist Urology

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