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"staff are lovely"

About: Craigavon Area Hospital / 4 North Surgical

(as a staff member posting for a patient/service user),

The care that the hospital has is alright so far. There isn't any major issues just sometimes when i buzz staff being so busy causes it to be slower. The staff are lovely and do their absolute best to try and make sure that i am okay  and really have been brilliant i really haven't had an issue with a single one of them. Their explanations have been decent too i feel like i have been kept in the loop pretty well so far. Foods honestly not have bad i dont mind it all 

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Responses

Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 2 years ago
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 14/03/2023 at 13:06
Published on Care Opinion at 13:06


As Ward Sister Manager I thank you for your kind words.

I will endeavour to bring up promptly answer the nurse call bell system.

I will pass on the postive feedback to the whole team in 4 North.

Best Wishes

Emma Mc Cann

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Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Submitted on 14/03/2023 at 13:23
Published on Care Opinion at 13:23


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food to the Catering Team.

Best wishes

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