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"Birth experience and aftercare"

About: Maternity care / Maternity Ward

(as a service user),

I had a planned C-section last week and after 5 nights in Daisy Hill Hospital, got home with our perfect little baby last night. Although not a straight forward surgery in my case, all staff from consultant, midwives, health care assistants and cleaners, were amazing and reassured me every step of the way. Staff were all very tuned in to my needs and ensured my pain was controlled as much as possible.

I received particularly good care from Oonagh on the ward who went above and beyond to make me feel comfortable. She genuinely cared about how I was feeling, how I was healing and respected my dignity at all times even when helping me with personal care. She also made my partner feel comfortable and helped him care for our baby when I was not able due to pain. Oonagh has a great balance between being personable and being professional, and we are forever grateful for the care we received during this special time in our lives. 

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Responses

Response from Carolyn Bickerstaff, Ward manager Delivery suite DHH, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 2 years ago
Carolyn Bickerstaff
Ward manager Delivery suite DHH, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 04/03/2023 at 23:24
Published on Care Opinion at 23:24


Congratulations on the birth of your new baby!

It's great to hear that you had a positive experience here in Daisy Hill Maternity Unit, and we're glad that felt cared for and well looked after by the whole team.

Thankyou for your special shout out for Oonagh, we will ensure to feedback this positive response to her.

Hope you and your family enjoy this special time.

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