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"Helping a Friend"

About: Change Grow Live / Inspire North & Central Lancashire

(as a friend),

I am currently trying to support my friend through their alcohol issues. I travel all the way from Manchester to ensure they attend their appointment at Matrix House in Chorley.

Unfortunately the nurse there decided to speak about me in a negative light to my friend and their partner, they said- I know nothing about alcohol abuse. This is because I’ve tried to get my mate not to drink as much alcohol when they don’t need it. 

There is a big difference between needing alcohol and taking it just because it’s easy to get to i.e. walking past a shop buying two miniature Vodka or drinking too extreme levels when they haven't developed any shakes which was the advice that was given to try and slowly reduce drinking when they feel like they are getting the shakes then have a drink.

For a nurse to speak about me in a negative light is disgraceful what right does a nurse have to criticise me when I’m trying to do my best by my friend. I’m not trying to get them to stop drinking alcohol because one in five alcoholics die when they try and go cold turkey.

The truth is my friend has been drinking to extreme levels and they have not really listened to the advice that was given to them. They think that they are going to rehab anyway so we may as well damage their body further than trying to say to them no you need to try and take the advice that you’re given now so that it reduces your issues are further health issues.

Like I said I’m really disappointed that I’m being spoken about a negative light when am trying to do my best for somebody. And I do know about substance misuse and alcohol misuse because I have been in homeless hostels and seen people struggling with dealing with their alcohol issues I’ve seen people being put in private ambulances because they haven’t been listening to advise given.

I am not saying that the nurse is not doing their job properly I am merely saying that I should not be criticised when the full facts of what I’m trying to say I’m not being established or understood because of this now I will not be attending matrix house with my friend because I don’t like judgement or people stereotyping my views as a person.

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Responses

Response from Wendy Harker, Quality and Governance Lead, Lancashire, Change Grow Live 15 months ago
Wendy Harker
Quality and Governance Lead, Lancashire,
Change Grow Live
Submitted on 02/03/2023 at 10:12
Published on Care Opinion at 10:16


Dear Ro203

Thank you for your comments and taking the time to let us know about your recent experience, as a service we value all feedback and take any complaint or suggestion for improvement serious.

Please accept our apology.

We would like to explore this further with you, if you could you get in touch directly, we would welcome discussing the situation in more detail.

Please contact or leave a message for Liz Hopkins (Clinical Quality Governance Manager) on 07778153754 or email Liz.hopkins@cgl.org.uk

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