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Care Opinion

Parking for Blue Badge holders

Posted By JC101

"Parking for Blue Badge holders"

About: Good Hope Hospital

(as a carer),

I feel really angry that as a blue badge holder I paid £10.20 to park at Good Hope Hospital.  They have removed at least 15 disabled bays with - you can park in the main or overspill car park taking your blue badge to the treatment centre to verify to park free. The whole stupid part is as blue badge holder you struggle to walk and possibly need wide door access.  If you take your blue badge when parking in a disabled bay in the main car par your risk getting a fine for not displaying your badge.

It would have been a 20 minute walk there and back. I still had to walk and struggle as I couldn't get near to where I needed to be. I watched a lady on crutches struggle so much it must have taken her 30 minutes to get to the doors from the car park.

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Responses

Response from Naomi Hill, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 13 months ago
Naomi Hill
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust

Submitted on 17/03/2023 at 12:18
Published on Care Opinion at 12:18

We are sorry to hear of the difficulties you were facing with car parking. If you wish to pursue any concerns regarding disabled parking then please contact the Patient Relations Team on 0121 424 0808 or by email: pals@uhb.nhs.uk the team are there to help and will look into the concern you have raised with the Estates Department and hopefully find a suitable resolution for the difficulties you are facing.

Kind regards, Patient Experience Team

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