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"Long wait in A&E"

About: Stepping Hill Hospital / Emergency Department

(as a service user),

Attended A&E from an urgent GP referral with acute chest pain and suspected pulmonary embolism . Told by three members of staff I was expected and added to the list with the medic team.

ECG, triage and bloods all done in the first half an hour of presenting. All going great I thought, only 3 other patients waiting. Roll onto 6hrs later and still no further. I am currently sat in A&E after 11:00 pm having been here since 4:00pm with no sign of being seen.

The NHS is struggling and I believe the big bosses are to blame. Triage should be done by a doctor, that would stop a lot of the minor cases slipping through and filling up lists. A&E trips were once filled with dread when thinking about the possible 3-4hr stretch. To go beyond with no signs to an end is disgraceful. Staff are overworked.

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