My mother is in her seventies and was admitted to ED for a medical admission by her clinic’s nurse practitioner. On arrival it was obvious that the department was extremely busy. The main concern while waiting was that my mother, who had a temperature, was very cold while waiting in the waiting area. The reception team did provide a blanket when we asked for one.
After a wait, she was called through and initially seen by a junior doctor who planned her care and her care was taken over by nurse Andrew, who provided the best care and understanding to a niggled and scared pensioner.
My mother was later transferred to AMAU and the care she received was second to none.
As a family we can not thank Andrew and the staff on AMAU at a particularly busy time in the NHS, keep up the great work, you are all a credit to Dr Gray’s hospital.
"Great care in the Emergency department"
About: Dr Gray's Hospital / Acute Medical Admissions Unit Dr Gray's Hospital Acute Medical Admissions Unit Elgin IV30 1SN Dr Gray's Hospital / Emergency Medicine Dr Gray's Hospital Emergency Medicine IV30 1SN
Posted by Grandchild (as ),
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