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"The best ward I have ever been on"

About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital / Trauma & Orthopaedics

(as the patient),

At the end of January I was sent to A&E at Altnagalvin Hospital and I was admitted for an infection in my leg. The staff in A&E were amazing and I couldn’t fault any of them.

I was then transferred to Ward 4, where I was admitted by a nurse named Dermutt, who was very welcoming and kind. I stayed here for 3 weeks in total while the infection cleared up and the doctors tried to get my INR under control (unsuccessfully).

All the staff from Ward 4 were amazing -  from the doctors to the cleaners and everyone in between. I will never be able to thank them enough for the care they gave me. I would love to give them all the individual recognition they deserve, but I both fear I would forget someone and I wouldn’t have enough room to write all their names.

Even when they were short staffed, the ward manager chipped in and did obs. They are like a family, and that is how they treated me. So one final time, thank you Ward 4, the best ward I have ever been on.

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Responses

Response from Trudy Wallace, Sister Emergency Department Altnagelvin Hospital, Acute Services Altnagelvin, WHSCT 2 years ago
Trudy Wallace
Sister Emergency Department Altnagelvin Hospital, Acute Services Altnagelvin,
WHSCT
Submitted on 23/02/2023 at 16:06
Published on Care Opinion at 16:06


Dear Emmettk90,

thank-you for your very complimentary message, it is lovely to hear that you had a positive experience as a service user within our department (Emergency Department), and I trust that you have made a full recovery from your recent infection.

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