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Restricted visiting arrangements

Posted By branxt36

"Restricted visiting arrangements"

About: Airbles Road Centre

(as a relative),

My dad was moved to the Strathclyde ward at Airbles road for ongoing assessment from Wishaw General- however 

1- visiting times are very restricted- yet NHS Lanarkshire boast open visiting, patient-centred care - but this ward has very strict visiting times- 

2 - how can my frail dad not have open visiting (with exception of meal times) same as he would in main hospital?

Also his room is very hot- nurses say they are unable to amend this - very poor NHS Lanarkshire I feel.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 years ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 24/02/2023 at 17:29
Published on Care Opinion at 17:29

picture of Jennifer Montgomery

Dear branxt36,

Thank you again for taking time to share your feedback on visiting at the Strathclyde Unit, Airbles Road. I am sorry to hear that there are still issues with visiting times and that your dad's room is very hot.

I would encourage you to contact Patient Affairs at University Hospital Wishaw, who oversee the Airbles Road site, so that they can gain further insight and respond personally to you.

PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk

Tel no 01698 366 558

Kind Regards,

Jenni

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