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All staff I met were professional & personable

Posted By Rockpool

"All staff I met were professional & personable"

About: Gartnavel General Hospital / Endoscopy

(as the patient),

First class service at the Gartnavel Endoscopy Unit. A very efficient process with clear explanations along the way. All staff I met were professional & personable. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 22/02/2023 at 10:40
Published on Care Opinion at 10:40

picture of Kevin Torbet

Dear Rockpool

Thank you for taking the time to leave us your feedback on Care Opinion.

I was glad to hear you had such a pleasant experience while attending the Endoscopy Unit at Gartnavel General Hospital.

It was lovely to hear how efficient the whole process was and how the staff took the time to explain everything, making you feel comfortable throughout.

I will be sure to pass on your thanks to the staff who I'm sure will be touched to hear such glowing feedback.

I hope your feeling a lot better and recovering well back at home.

Kevin

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