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I am here today due to their dedication and care

Posted By Lucky60

"I am here today due to their dedication and care"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Royal Infirmary of Edinburgh at Little France / Neurosciences (DCN) Scottish Ambulance Service / Emergency Ambulance Western General Hospital / General Surgery

(as the patient),

I have been unfortunate to have suffered 2 brain haemorrhages, on both occasions I was operated on using a coiling process, further to this I developed 2 more aneurysms so had a 3rd operation to put in a stent.

The kindness and care I received from ambulance personnel, A&E staff, consultant, doctors, nurses, nursing assistants, cleaners and catering staff was amazing.

These procedures were carried out at the dept of clinical neurosciences both at the Western General and Royal Infirmary in Edinburgh. I am here today due to their dedication and care

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 2 years ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 20/02/2023 at 17:38
Published on Care Opinion at 17:38

picture of Michelle Jack

Thank you so very much for this feedback which I will share with teams they will be very grateful for you taking the time to speak to us.

I am pleased we were able to help when you needed us. I hope you continue to recover.

Thanks again

Michelle

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Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 2 years ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service

Submitted on 22/02/2023 at 07:06
Published on Care Opinion at 07:06

Dear Lucky60

Thank you very much for taking the time to post about your here experience on Careopinion.

I am sorry to read about the difficult time you have been through but I am really pleased to hear you are doing much better. I am also thrilled to read about all the staff who looked after you, it would appear all the care and kindness has made a real difference.

I wish you well on your continued recovery

Kindest Regards

Lesley

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