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They looked after me so well

Posted By CearG21

"They looked after me so well"

About: Lagan Valley Hospital / Urgent Care Centre

(as a service user),

I just want to thank the wonderful service I received last Friday at Lagan Valley Hospital in Lisburn NI. The excellent phone first and then the care and compassion from Audrey APN, Emma the radiographer and Roisin. Despite a fractured knee, they looked after me so well. 

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/02/2023 at 13:41
Published on Care Opinion at 13:41

picture of Conor Campbell

Hi CearG21

Thank you for sharing the story of your Phone First Urgent Care experience.

It is great to hear how well you have been looked after by the team..

Your positive feedback has been shared to Audrey, Emma, Roisin and the Lagan Valley Hospital Phone First Urgent Care team who really appreciate your kind words and are glad to know that you felt well supported.

I wish you a full and speedy recovery with your knee injury.

Best wishes

Conor

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