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"Community nursing assistant going above and beyond"

About: Adult Health Services / District Nursing

(as a staff member),

I was on a joint home visit with community nursing assistant Dawn, to visit a patient to commence new diabetes treatment.

Dawn supports this lady at home and enables this lady to continue to self manage her diabetes with a little bit of assistance from Dawn, enabling this lady to keep her independence as much as possible.

During this joint visit, the patient couldn’t speak more highly of Dawn and how she always goes above and beyond to help. She expressed how grateful for the support and care she receives from Dawn on a regular basis. Working in collaboration with district nursing was a huge benefit to the patient as Dawn was a familiar face and she felt more at ease being in her own home.

Dawn was then able to reassure the patient during switch in treatments and link in with the diabetes team for further support when needed.

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Response from Linda Peattie, Senior Nurse Manager, Community Nursing, Greenock Health and Care Centre, Inverclyde Health & Social Care Partnership 2 years ago
Linda Peattie
Senior Nurse Manager, Community Nursing, Greenock Health and Care Centre,
Inverclyde Health & Social Care Partnership
Submitted on 17/02/2023 at 16:20
Published on Care Opinion at 16:53


picture of Linda Peattie

Dear DsnHeather

Thank you for taking the time to provide the Community Nursing team with feedback regarding the care one of your patients received recently from Dawn, this is greatly appreciated. As Senior Nurse Manager for Inverclyde HSCP, it's great to hear about care experiences from our patients and families but its all the more heartening when it comes from a colleague of another service.

I will make sure I pass this onto Dawn and the wider Community Nursing Team.

thank you for getting in touch

Linda Peattie

Senior Nurse Manager Inverclyde HSCP

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