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"Parking outside Laburnum House"

About: Laburnum Health Centre

Had to take my mother to the practise on the 4.2.23 to have some

stitches removed from a head wound.

She is 92 years of age has severe copd & terminal lung cancer

she is able to moved by wheelchair only.

When we parked outside the centre in the very first bay -we went in and was seen very quickly and the staff were excellent.

However stunned to see a parking ticket in the post for £60.

There is no mention on yr website saying the parking outside is permit parking only - and is for residents.

For the sake all of yr new visitors - surely thats something that can be put on yr websire without delay.

I now understand that parking is available in Morrisons.surely u dont expect my wife to push a wheelchair that far in her mothers

current situation.

we have appealed the ticket - but how do u expect them to understand -there just money grabbers....

would welcome yr comments.

regards

steve ridd

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Responses

Response from Laburnum Health Centre 2 years ago
Laburnum Health Centre
Submitted on 16/02/2023 at 13:18
Published on nhs.uk at 20:41


Dear Mr Ridd

Thank you for your feedback.

We are sorry to hear that your received a parking ticket when visiting Laburnum Health Centre. Unfortunately Laburnum Health Centre does not have designated parking. The parking bays in front of the Centre are for the residents of the new housing estate. There are sign post around these bay highlighting the parking restrictions.

Following your feedback we have now added a section on to our website highlighting the parking restrictions and we are in the process of putting a poster on the door to highlight this as well.

Once again we are sorry that you received this fine and wish you all the best with your appeal.

Kind Regards

Linda Franklin - Assistant Manager

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