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Kind and reassuring staff

Posted By HappyPh

"Kind and reassuring staff"

About: Stirling Care Village / Xrays & ultrasound

(as the patient),

I had to attend the X-ray department at Stirling Community Hospital for an abdominal scan.  

The HCA, who was there as a chaperone, Claire, made me feel “looked after”

She was kind and reassuring from start to finish 

Thank you for caring 

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Responses

Response from Jennifer Gilchrist, Radiology Department Manager, Radiology, NHS Forth Valley 2 years ago
Jennifer Gilchrist
Radiology Department Manager, Radiology,
NHS Forth Valley

Submitted on 13/02/2023 at 09:25
Published on Care Opinion at 09:25

Dear HappyPh,

Thank you for taking the time to send your feedback on your imaging experience at Stirling Community Hospital.

I will ensure to pass on your thanks to our HCA Claire. Radiology prides ourselves on kind and respectful care for all our patients and I am pleased this has made a difference to you.

Kindest Regards,

Jen

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