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As goods as it gets, the best!

Story from nhs.uk

"As goods as it gets, the best!"

About: Royal Cornwall Hospital (Treliske)

In terms of professional care of the highest standard ,this is what greeted me to day at the Tralisk hospital.Every member of the team from special arrangement for car parking,I amnot mobile ,to reception ,provision of wheel chair ,the pre med team,to the hands on procedure medical ,the multi racial team were all for one and one for all, where the patient is number one.The hospital slogan is we care ,every body lived up to and beyond .This made receiving an enema and camera up the bottom almost dignified.Also thank you to the line management for their leadership as team leaders,some thing to be proud of.

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Responses

Response from Jess Saunders, Outpatient Transformation Support Officer, Outpatient Transformation Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Jess Saunders
Outpatient Transformation Support Officer, Outpatient Transformation Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 15/02/2023 at 09:39
Published on Care Opinion at 09:47

picture of Jess Saunders

Dear Anonymous,

Thank you for taking the time to share your story with us, please accept my apologies for the delay in responding to you on here. I was so pleased to see that you were provided with professional care to the highest standard and that special arrangements were made to help with your mobility.

I am responding to you as a member of the Patient and Family Experience team here at the Trust, but I will ensure that your feedback is shared with the team who looked after you when you attended for your appointment.

Thank you again for taking the time to share your story with us.

Best wishes,

Jess

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