I attended SPAMedica with my elderly mother on two occasions to have a procedure carried out
The staff were very pleasant on arrival and very efficient as soon as we walked into the reception
Following some routine checks with my mother , she was taken into an area where the procedure would take place whist I waited in reception
The staff were very attentive and made my anxious mother very relaxed as she was unsure on what the procedure entailed
Once she was brought back into reception she was so relaxed and over the moon with a simple procedure with no pain during or following the treatment
We were both offered a warm drink and biscuits and allowed to leave approximately an hour after arrival
I was so impressed with the whole time we were at Spa medica .
Really amazing the amount of patients dealt with on a daily basis.
The environment was spotlessly clean , waiting times minimal and procedure very smooth
Thank you to all the staff involved for improving my mother’s sight , keep up the fantastic work, a much more pleasant environment to a hospital waiting room
"Excellent practice "
Posted via nhs.uk
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